Our Store Policies
Things You Need to Know
We founded Marnista LTD with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
Marnista Ltd ensures that your personal information is private and secured. When you make an order at Marnista Ltd, your name, address, email address, credit/debit card number, phone number and password would be required. The privacy of our store members and VIP memebers are our utmost priority. For more information on our privacy policies, please check out the privacy policies page.
We will gladly accept the return of unopened, undamaged and unchanged products if they are returned in their original packaging within 14 days of receiving it.
All deliveries to UK are free on orders over £100. Processing for shipment may take 1-2 days but you should expect your parcels from 3-10 days after orders are placed. It can take shorter time to deliver in the UK but internationally it can take a maximum of 15 days.
Out-of -Stock Orders:
We try as much as possible to ensure all products are available by doing inventory checks. However, you will be notified on the site to prevent you from making purchases on out of stock product and we will try to make it available as soon as possible. If the notification is not seen and a purchase is made, we will make the product available to you as soon as it is in stock or we will refund your money when asked for. To avoid complex procedures, we tend to also hide the product from the site and make it visible once it is available for you to purchase.